The telecommunications sector is ever-changing, regularly introducing innovations and improvements to the market. If your business is fretting over traditional phone lines and their unreliability, you’ve likely received advice about switching to VoIP.
Today, we’ll discuss the basics of VoIP and the benefits the system has to offer.
What Is VoIP?
VoIP refers to the technologies found in interconnected, internet-based services that allow users to hear, transmit, and receive voice and data communications over telephone and computer networks.
The technology sector considers the VoIP telephone system a viable replacement for traditional phone lines, given the many advantages it offers.
How Does VoIP Work?
There are essentially two parts to VoIP: the phone and the internet connection. The phone converts audio data into digital packets as it makes and receives calls. The internet connection establishes a connection between the phone and the IP network.
Since VoIP services route calls over the internet and not on traditional phone lines, they are not limited to physical distance. Therefore, the system allows users to make phone calls across the globe at no additional cost.
Why Should Businesses Switch to VoIP Telephone Systems?
VoIP telephone systems are open to all. However, it’s worth noting that businesses stand to benefit more from this system compared to the general public.
Here are some reasons why your business should phase out traditional phones and switch to VoIP.
1. Lower Call Expenses
Depending on your business location and the number of people contacting you, call expenses can add up quickly.
Since VoIP phone systems route calls over the internet, international calls are exceedingly inexpensive. Even domestic calls don’t cost too much compared to calls happening on traditional phone lines.
2. Better Call Quality
Traditional phone lines are often unreliable. When there is a problem with the line, there’s generally no way to discern the issue, which could mean trouble for your business if your customers can’t successfully contact you.
On the other hand, VoIP call quality is generally better since there is no static or interference to worry over. If there is a problem with the IP network, the phone will automatically reroute the call to your primary line and so forth.
3. Remote Access
Businesses that utilize VoIP services benefit from the flexibility and convenience of remote access.
Traditional phone systems require your presence in the office to access its features. Meanwhile, the VoIP system allows you to check your voice messages, make and receive calls, and monitor call activity from any location using your computer or mobile device.
4. Customizable Plans
The good news is that VoIP isn’t a one-size-fits-all system. Their services are customizable to encompass your business’s needs and your clients’ demands.
For example, you can choose a plan that targets your individual needs for speed and comfort. VoIP allows you to easily make international calls, take advantage of a special rate for long-distance calls, and more with the right plan.
VoIP: The Future of Business Communications
Businesses need to adapt to stay competitive in a world where technology is growing by leaps and bounds.
One of the many ways to do this is to switch to VoIP phone systems. Since technology is reliable, convenient, and cost-effective, it’s no wonder why more and more businesses are making the switch.
If you’re interested in knowing more about VoIP and phone systems in Calgary, contact TP Communications today. Our experts can help you weigh the pros and cons of the system to make an informed decision.