VoIP – not that many people understand what it means or what it is for. Some are even surprised to learn that this technology has been around for decades and that it is a big part of most businesses.
For instance, most office phone systems in Calgary are using this technology, but there are companies that have yet to utilize it mainly because they know so little about VoIP. It’s either that or they have heard of some of the myths about it and believed them!
In this post, TP Communications shares some of the most common VoIP-related myths and the truth about them:
What Is VoIP?
Before debunking some myths, you would want to know what VoIP actually stands for. The acronym means voice over internet protocol, or simply put, phone service using the internet. Instead of the traditional phone lines, the internet is used for calls – it’s that simple!
Now, let’s move on to those myths and bust them:
Myth #1: It’s Too Complicated to Set Up
This can’t be more wrong. VoIP is easy to set up and requires but a few steps. Even better is that once it’s set up, everything can be managed from an app or web browser. You also get round-the-clock customer support from your VoIP provider.
Myth #2: You’ll Have to Buy New Phones for Everyone
Why would you have to do that? You can use all your existing phones, whether they’re desk phones (an FXS gateway may be required) , smartphones, or your computer. Of course, VoIP phones that are specifically designed with extra features to enhance the experience are ideal, but they’re not necessary.
Myth #3: It’s Too Technical for the Average Employee to Use
This is not true at all. Anyone who can use a smartphone, a computer or a desk phone can use VoIP. Even a child can use one!
Myth #4: Only Big Corporations Can Benefit from a VoIP System
Again, this is wrong! It’s true that you’ll be hard-pressed to find a major corporation that doesn’t use VoIP, but that doesn’t make it exclusive to them! In fact, small and medium-sized businesses should seriously consider using VoIP to enhance their business communications and operations.
VoIP providers like TP Communications can provide you with a tailored VoIP solution so that you’ll get exactly what you need for your business, no matter how small or big it is.
Myth #5: You Can’t Use Your Existing Phone Number
Some businesses hesitate to get a VoIP service because they think they’ll have to change numbers, and that would be a hassle. But the truth is you can simply request for your number to be ported. You can even do it with multiple phone numbers! Of course, you have the option to choose your own phone number, too, but if you wish to keep your existing one, that’s not going to be a problem.
Myth #6: VoIP Can’t Be Secure or Reliable
Do you remember when everybody had second thoughts about WIFI years ago? Now can you imagine living without WIFI because of how convenient it is to use? That’s the same with VoIP. Of course, if you don’t understand how it works well enough, you’ll have some hesitations, but once you give it a try, you might wonder how you ever run your business without it.
Conclusion: Ignore the Myths About VoIP
If you want your business to compete with others, you can’t be still using traditional phone systems for your business. Why would you settle when VoIP offers excellent features that your business can benefit from? Don’t believe the myths that others might tell you because the truth is, you’ll find it hard to find a drawback with VoIP.
If you’re ready for your business to switch to VoIP, TP Communications is here to provide you with the solutions your company needs. Contact us today to find out more about our services!