While today’s world is populated by text-based communication like emails, phones are nowhere near irrelevant. Some people might think otherwise, but the fact of the matter is that nothing beats a phone ringing in the office to alert the office worker that someone urgently needs to talk to them. Of course, the phones we’re talking…
Many businesses don’t realize that customer support plays a crucial role in the success of their company. Whether through online or telephone-based sales, a call centre system is truly the nerve centre of your business.
There are a myriad of advantages to choosing a cloud-based phone system. If your organization wants to be on the cutting edge of communication technology, a cloud-based PBX is the way to go. Here are some of the primary advantages you could enjoy.
Seeing as we’re running in a world of everything instance, business phone systems remain to be a powerful tool. The question remains, however—why do you need to invest in a good business phone system, especially in the mobile age? We’ve gathered all the undeniable reasons you should.
In recent years, the surge of Voice over Internet Protocol (VoIP) systems has reached a point, where it’s nearly impossible for businesses to communicate or function well without having them in place. From SMB’s that are slowly making it past the 30-employee mark to top-level corporations, having the latest feat of innovation in communication technology…
The best example of technology that has changed many industries is VoIP. Read this article to learn how VoIP solutions can help you save money.
There are companies that have yet to utilize VoIP mainly because they know so little about VoIP. It’s either that or they have heard of some of the myths about it and believed them!
If you think your business needs a phone system upgrade, there are some common signs that you need to know for confirmation. In the first part of this article, we will tackle the five signs when your business needs a phone system upgrade.