It’s no secret that technology evolves at a rapid pace. What was once new and innovative can quickly become outdated and obsolete. This is especially true in the world of business in so many ways. For example, while some businesses still rely solely on brick-and-mortar stores, the introduction of e-commerce has allowed businesses to achieve…
Your business phone system is vital for both customer service and internal communications. Many new features might surprise you if you haven’t upgraded in a while. As technology continues to evolve, companies must keep up with the latest advances to remain competitive. This means keeping up with the latest trends and making sure you’re getting…
We live in a period where knowledge is constantly evolving and improving. It is especially true when it comes to technology. Every year, we see an influx of the latest and greatest mobile phones, each with unique features. Technology has changed the way businesses operate in several ways. For one, it has empowered companies to…
If you’re like most business owners, you want to make a positive first impression when customers reach out to your company. It’s one thing to enjoy great quality service from your business phone system—it’s something else entirely to consider the lifespan of your system and ensure it will last for years as your company grows….
While today’s world is populated by text-based communication like emails, phones are nowhere near irrelevant. Some people might think otherwise, but the fact of the matter is that nothing beats a phone ringing in the office to alert the office worker that someone urgently needs to talk to them. Of course, the phones we’re talking…
Many businesses don’t realize that customer support plays a crucial role in the success of their company. Whether through online or telephone-based sales, a call centre system is truly the nerve centre of your business.
There are a myriad of advantages to choosing a cloud-based phone system. If your organization wants to be on the cutting edge of communication technology, a cloud-based PBX is the way to go. Here are some of the primary advantages you could enjoy.
Seeing as we’re running in a world of everything instance, business phone systems remain to be a powerful tool. The question remains, however—why do you need to invest in a good business phone system, especially in the mobile age? We’ve gathered all the undeniable reasons you should.
In recent years, the surge of Voice over Internet Protocol (VoIP) systems has reached a point, where it’s nearly impossible for businesses to communicate or function well without having them in place. From SMB’s that are slowly making it past the 30-employee mark to top-level corporations, having the latest feat of innovation in communication technology…
The best example of technology that has changed many industries is VoIP. Read this article to learn how VoIP solutions can help you save money.