BUSINESS
COMMUNICATIONS

NETWORK &
CABLING INFRASTRUCTURE

SUPPORT &
TRAINING


Shamon Kureshi
Owner of Hope Street Management

I definitely made the right choice choosing TP Communications. They set us up with a VOIP system to help us with our growing team. If I ever have a problem, they are immediately on scene to help us resolve the issue.

Enhanced VoIP Systems with powerful features

logo-avayaTP Communications is an Avaya Gold Partner with Expert Status specializing in advanced voice, UC, networking, and video applications. TP has been awarded the Partner in Customer Excellence designation from Avaya for consistently strong customer satisfaction surveys over the last 12 months.

 

View Avaya’s Solutions




WE ALSO SUPPORT

Nortel Networks
Xima
Eaton
Plantronics

3 simple steps

1

System Audit

We take the time to understand you and your business We discuss your specific application including goals, challenges, and frustrations We analyze your telecom bills to identify savings & efficiencies

2

User-Based Solution

We develop a solution that meets your needs, not ours. You have the ability to grow at your pace and choose the features you want.

3

Zero Stress Install

We ensure minimum downtime so you can continue doing business. We provide thorough training so your staff feel confident on day one. We then follow up to ensure everything is just the way you want it.

Business Communications

We believe communications technology should help you do business better, not cause stress or frustration. We don’t believe that ‘One size fits all’ and we’re passionate about helping people find the right solution for them and their business.

Let us help you navigate the latest technology and find a solution that’s right for you!

Network and Cabling Infrastructure

Since the infrastructure and network equipment is the foundation of your phone and computer systems, we ensure that quality cabling is installed correctly, tested, and labeled – helping your systems run more efficiently.

We make sure your physical infrastructure is designed to help your data move quickly, securely, and reliably.

CHOOSE YOUR SERVICES

DESIGN

  • Relocate my System
  • Expand my System/Network
  • Network Design
  • Wireless Site Survey & WIFI Design

INSTALLATION

MAINTENANCE

  • Server Room & Data Rack Cleanup
  • Cable Testing & Certification
  • Cable Mapping & Labeling
  • Fiber Testing

We are here to support you

We Offer

  • Post Sale Support and Training
  • Telecom Audit & Service Provider Consolidation Cable Testing and Certification
  • Remote Monitoring and Maintenance
  • Service Plans

24/7 Support

We provide 24/7 Emergency Support so you are never left hanging. We have proactive system monitoring available along with complete remote access so we can see exactly what’s happening on your system and provide quick resolution should an issue arise.

Fully Certified

Our technicians are all Avaya certified with multiple years of telephony and network experience.

It’s Easy

We use an automated ticketing system to track all requests through to resolution to ensure nothing falls between the cracks.

Choose Your Service Plan

We know that your company will grow and change. We manage these changes for you to help you focus on what you do best!

Services

Software Assurance

Protect your investment and keep your system up to date

  • Post Installation Training
  • Manufacture Tech Support
  • Software Upgrades

Remote Assurance

We maintain your system so
you don’t have to

  • Post Installation Training
  • Manufacture Tech Support
  • Software Upgrades
  • Remote Technical Support
  • Remote Provisioning
  • Proactive System Monitoring
  • PRI/SIP Failover
  • Quarterly Backups
  • Discount for Onsite Labour

Onsite Assurance

The ultimate peace
of mind

  • Post Installation Training 
  • Manufacture Tech Support
  • Software Upgrades
  • Remote Technical Support
  • Remote Provisioning
  • Proactive System Monitoring
  • PRI/SIP Failover
  • Monthly Backups
  • Onsite Technical Support
  • Moves, Adds, Changes
  • Diagnosing & Solving Telco Issues
  • Discount for Additional Hardware
  • Guaranteed Core Parts Available